User Experience · Human Factors
Rapheal
Suber
Bridging complex systems
and human cognition
through research-driven design.
Selected Work
User Experience · Human Factors
Bridging complex systems
and human cognition
through research-driven design.
Selected Work
Having developed full-stack applications from the ground up, I have the rare ability to speak the language of engineering while using my Psychology background to advocate for the human experience.
Currently formalizing this intersection through an accelerated B.S./M.S. in Human Factors Psychology at Embry-Riddle. My goal is to apply rigorous human-centered design to high-stakes environments — reducing cognitive load, eliminating use-errors, and building trust in the systems that define our future.
B.S./M.S. Human Factors Psychology
Embry-Riddle Aeronautical University · Accelerated Program
AI Evaluation Specialist
Handshake AI · Contract
Oct 2025 – Present
Contracted by a leading AI research lab to evaluate LLM-generated outputs for quality, accuracy, and alignment with UX principles. Reviewed and scored 500+ outputs, returning structured feedback to directly improve model iteration cycles.
Technical Support Specialist
Stride, Inc. · Contract
June 2025 – Aug 2025
Owned end-to-end execution of a zero-downtime migration of 100k+ student records into a new SaaS platform. Identified and escalated API integration bottlenecks to engineering, improving throughput by 65%.
Software Engineer (UX)
Wazzle AI
Sept 2023 – May 2025
Led mixed-methods research combining behavioral analytics and support ticket analysis to identify product gaps, driving an 18% increase in conversion. Translated ambiguous feedback into testable hypotheses, shipping iterative UX improvements via A/B testing.
SDR — IT Solutions
Rippling
Feb 2023 – July 2023
Served as technical voice-of-customer across 100+ enterprise IT engagements. Synthesized workflow pain points to inform product positioning and feature prioritization across device management, HRIS, and payroll.
Technical Support Engineer
Greenville County
June 2018 – Dec 2022
Redesigned and automated the employee onboarding experience, reducing device setup time by rewriting workflows. Built documentation systems that reduced cognitive overhead for support staff, standardizing procedures across the department.
Open to UX research, product design, and human factors roles.
Let's talk about the work.